Frequently Asked Questions
Everything you need to know about your Cadence experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections range from tailored to oversized fits, we recommend checking the individual garment dimensions to ensure the perfect fit.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Standard shipping usually takes 3-7 business days depending on your location.
Do you ship internationally?
Yes, Cadence ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay for eligible regions.
How should I care for my Cadence garments?
To maintain the longevity of our fabrics, we provide specific care instructions on the internal label of every garment. Generally, we recommend cold washes and air drying for our premium cottons and professional dry cleaning for structured outerwear.